WebEx Support Center
System Management
Consolidate IT infrastructure control
Protect and manage your entire network easily
Deliver updates automatically to every system on your IT network. It’s easy with WebEx System Management. Keep up with rapid changes in technology, software licensing, and regulatory issues. Push the latest virus protection and patches from a centralized dashboard and eliminate travel to remote sites. Access any asset in your network with a rich set of integrated application modules. Read how the three-member Bozeman Deaconess Hospital IT team updated 700 computers across several locations without expanding staff. Increase company satisfaction while you decrease onsite service visits. Get more done in less time with secure, reliable System Management.
Buy now or try the full version hands-on demo.
Overview
Improve service levels and reduce costs
Manage your entire IT infrastructure from a system management integrated console as you protect and secure your assets with Asset Management, Software Distribution, Patch Management, Virus Protection and Backup Management. Meet the increasing demands on your IT resources.
Track assets
Track your hardware and software assets regardless of location from an integrated console. Ensure your remote offices, home offices and mobile workers have the latest, software they need to do their job.
Streamline the management of complex system environments
Gain full visibility into the health of your IT infrastructure with real-time performance and installation reports. Deploy patches, upgrades or new software with automated, centralised system management capabilities.
Protect IT assets
Protect software and hardware assets from virus attacks, data loss and inappropriate use regardless of the location of the assets. Identify security vulnerabilities and remediate security threats by automatically distributing the latest patches and updates.
Ensure compliance
Keep on top of audit requirements as you gather and track hardware, software and service use across the enterprise. Active device discovery, software licence monitoring, database query and powerful reporting tools let you readily manage asset and licence compliance.
Deliver secure, scalable system management anywhere.
Get WebEx System Management on demand over the Cisco-powered MediaTone Network. No new software or hardware is required, making this service easy to implement and scale as your needs change. The MediaTone Network offers better than 99.99% “always-on” reliability, as well as enterprise-grade security to meet your strict requirements. Support session content is never stored on our servers and 128-bit SSL and 256-bit AES encryption ensures privacy during transmission. WebEx services are stringently audited against ISO-17799 standards with compliance details provided in a SAS 70 Type II report and other third-party security reports.
Features
Get the solutions you need
Our hosted System Management is modular, so you can pick just the solutions you need to protect, manage and secure your software and hardware assets, wherever they're located. Any system connected to the Internet can benefit from automatic software updates, virus updates, automated backups and patch management.
Control assets with Asset Management.
Manage hardware, packaged applications, and custom software assets while you streamline upgrades and planned rollouts. Ensure license and regulatory compliance from a single dashboard. View, move, add, and change history on hardware and software inventory by location and users.
Keep your network current with Software Distribution.
Automate software updates, distribution, and installations on your network. Resume downloading automatically even if user disconnects with checkpoint restart capability. Maintain connection speed during software downloads with bandwidth throttling.
Ensure highest levels of security with Patch Management.
Give network security a boost with real-time patch management. Ensure minimal impact on your network with easy scheduling and prioritizing distribution with bandwidth control. Monitor security vulnerabilities from a centralized dashboard using patch release information.
Shield your entire system with Virus Protection.
Prevent viruses and worms from bringing down your network. Distribute virus definitions and software updates continuously—even to mobile systems. Resolve issues and minimize company downtime with utilities that address viruses. Get informed of system status with customized queries and ad-hoc reports.
Protect data with secure, automatic backup with Backup Management.
Encrypt and store system backups at fully redundant, off-site data facilities with no user interaction, even for remote systems. Minimize maintenance interference and bandwidth issues with flexible scheduling, incremental backups, and compression.
Buying info
WebEx System Management is provided on demand over the web on a subscription basis. You don’t need to invest in any new hardware or install any big software application on your computer to use it. You simply pay a predictable monthly fee and you can use it any time, from any web browser, anywhere in the world.
Try our System Management Return-on-Investment Calculator
| Total annual savings per computer: | $0.00 |
|---|---|
| Total annual savings: | $0.00 |
| Return on Investment (per year): | 0% |
| WebEx System Management pays for itself in: | 0 months |
- Assumes company is not currently using a centralized, single console desktop management solution
- Assumes purchase of Asset Management, Software Distribution and Patch Management services
- Assumes average burdened IT staff salary of $75,000/yr ($57,500 plus approx. 30% benefits)
- Assumes average burdened Manager/High-level IT salary of $125,000 ($95,000 plus 30% benefits and other costs)
- The source data in this calculator is based on numerous sources, including analyst reports and internal research from prospects, customers, partners, and field professionals.
Contact our product specialists to see how much you can save if you have less than 100 computers.
